Episode 35: Putting the ‘service’ into client service: a interview with Cole Silver

Four Seasons, Nordstrom, Disney. What do they have in common? Unparalleled service. In the digital age of of connection, client service has never been more important, especially because as consumers (of everything), we have so many choices. Tune in to learn Philadelphia-based law firm Chief Client Officer Cole Silver’s version of client service and how to convert your clients to promoters, to grow a prosperous business. How are you delivering on the Rainmaker Roadmap version of extraordinary service?

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